TriPlan Privacy Policy
TriPlan (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when you use the TriPlan mobile application and related services (the “Service”).
1. Information We Collect
Information you provide
| Category | Data | When collected |
|---|---|---|
| Email sign-up | Email address, password, display name (nickname) | Registration |
| Social sign-in (Google, Apple) |
Social account identifier, email (if provided by the provider), display name | Sign-in |
| Profile & settings | Display name, home country preference | While using the Service |
| Travel features | Trip title, dates, description, schedules and activities (place names, coordinates, budgets, notes, checklists, URLs), board posts and images, expense/settlement data, invitee email addresses | While using the Service |
| Support | Contact details and message content you choose to send | When you contact us |
Information collected automatically
- Device and app data: OS type and version, app version, device identifiers (including advertising ID on Android where applicable)
- Usage data: timestamps, diagnostic/error logs
- Location data: approximate or precise coordinates when you use map features and grant location permission (optional, while-in-use only)
- Photos/media: images you select to attach to posts or save to your device
- Local storage: app preferences (map options, exchange calculator settings, ad frequency counters, etc.) stored via SharedPreferences on your device
Device permissions
| Permission | Purpose | Required |
|---|---|---|
| Location (When In Use) | Show your position on maps and select places | Optional |
| Photos / Gallery | Attach images to posts and save images | Optional |
| Internet | Provide the Service and sync data | Required |
2. How We Use Information
- Create and manage your account, authenticate you, and prevent abuse
- Provide core features: trip planning, shared travel rooms, invitations, boards, settlements, maps, routes, weather, and recommendations
- Display advertisements to general-tier users
- Improve reliability, fix errors, and maintain the Service
- Respond to your requests and comply with legal obligations
3. Legal Bases (EEA/UK users)
Where applicable, we process personal data based on:
- Contract: to provide the Service you request
- Consent: for optional permissions (location, photos) and, where required, advertising
- Legitimate interests: security, fraud prevention, and Service improvement
- Legal obligation: where we must retain or disclose data by law
4. How We Share Information
We do not sell your personal information. We may share information in these cases:
- Service providers that help us operate the Service (see Section 5)
- Other trip members when you join or invite others to a shared travel room
- Legal requirements when required by law or to protect rights, safety, and security
- Business transfers in connection with a merger, acquisition, or asset sale, with notice where required
5. Third-Party Services
We use the following third parties. Their own privacy policies apply to their processing:
| Provider | Purpose |
|---|---|
| Supabase, Inc. | Authentication, database, file storage, account deletion (Edge Functions) |
| Google LLC | Google Sign-In, Google Maps, directions, Google Mobile Ads (AdMob) |
| Apple Inc. | Sign in with Apple |
| Open-Meteo | Weather forecasts and historical weather (coordinates only; no account data) |
| MyRealTrip | Tour and ticket recommendations (search parameters such as city name) |
- Supabase: https://supabase.com/privacy
- Google: https://policies.google.com/privacy
- Apple: https://www.apple.com/legal/privacy/
Data may be processed in countries other than your own, including the United States.
6. Advertising
General-tier users may see banner, interstitial, and native ads served through Google AdMob. Android may use the advertising ID (AD_ID). Users with ad_free or premium tiers may not see ads. You can manage ad personalization in your device settings or at Google Ads Settings.
7. Data Retention
- Account and trip data are kept until you delete your account.
- When you delete your account via Settings > Delete account, your account and associated trip records are removed.
- We may retain certain records longer where required by law (e.g., dispute resolution, tax, or security logs).
8. Your Choices and Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for optional processing
- Object to or restrict certain processing
- Data portability (where applicable)
- Delete your account in the app
To exercise these rights, contact us at the email below. We will respond within a reasonable time.
9. Security
We use administrative, technical, and organizational measures to protect your information, including:
- Encrypted transmission (HTTPS/TLS)
- Access controls and least-privilege practices
- Database row-level security (Supabase RLS) where applicable
No method of transmission or storage is 100% secure.
10. Cookies and Local Storage
The mobile app uses on-device storage (such as SharedPreferences) for settings and session-related data rather than browser cookies. If a web version is offered, cookies and local storage may be used as described at that time.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy with a new effective date and, where required, provide additional notice in the app.
12. Contact Us
| Operator | TriPlan |
|---|---|
| sinhioa20@gmail.com |